Policies
Privacy policy
Alma Pura Holistic Therapies may collect, store, and use contact details
(names, address, email address, phone number), and technical data
(IP address, browser type, information) about how you use our website.
We collect this data to provide and manage access to our website,
respond to your queries and improve our website experience.
We rely on either clear consent given by you, processing necessary to
fulfil a contract with you, or for legitimate business interests.
We do not sell your personal data. We may only share your data with
trusted third parties who help us operate our business (website hosting,
email service providers) strictly on the condition that they keep your
data safe.
We will only hold your personal data for as long as is necessary to
fulfil the purposes we collected it for.
You have the right to ask us for copies of your personal information,
ask us to rectify information you think is inaccurate, and ask us
to erase your personal information.
Cancellations and Lateness
Please note that if you are over 15 minutes late for your appointment, we may have to reschedule your service if it cannot be completed in the remaining timeframe. All attempts to reschedule in a timely manner will be made. If I do not hear from you 15 or more minutes into your scheduled appointment time, it is considered a “No-Show”, and you will lose your deposit. A new deposit will be required to make another appointment.
All cancellations require 24hrs notice. If you wish to reschedule your appointment, a new appointment must be made within 1 month of the original appointment date, and your deposit will be transferred. If you wish to cancel your appointment, you will unfortunately lose your deposit.
If you wish to cancel or reschedule, please either send me a message via WhatsApp, social media, or almapuratherapies@outlook.com.
I will not be able to message back straight away if I am with a client but will respond as soon as I am available.
Thank you